We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
Our company address is L+ Architects, 42 Hertford Avenue, Sheen, London, SW14 8EQ
Our Data Controller is Lindsey Webster. You can contact us via the email address [email protected]
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2019.
INFORMATION YOU PROVIDE TO US
INFORMATION WE COLLECT AUTOMATICALLY
In running and maintaining our website we may collect and process the following data about you:
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
WHAT WE DO WITH INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
In operating our website, it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
In the interest of transparency, the following details the third party services, we use to provide our service to you, with information of the data stored or transmitted there:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
All marketing emails sent by us will have a clear unsubscribe link. We do not pass on your information to third parties for use in their own marketing at any time.
LINKS TO OTHER SITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
THE STEPS WE TAKE TO KEEP YOUR INFORMATION PRIVATE
Where we store your information in third-party services, we restrict access only to people who need it. The computers we are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 15 minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.
REMOVING YOUR INFORMATION
At any point, you may delete your account, however as this is potentially very destructive (removing license authorisations for any sites you hold) we ask that you contact us if you wish to request this.
HOW TO COMPLAIN
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please emails us, [email protected] or write to us at L+ Architects, 42 Hertford Avenue, Sheen, London, SW14 8EQ
CHANGES TO THE POLICY
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.